Contact
One address, read by a person, usually answered within a few days.
Email hello@puzzleandprint.com.
There is deliberately no contact form here. A form would mean collecting your details through a third-party service, and this site is built to collect as little as possible: beyond the visit counting described in the privacy policy, it records nothing about you. A plain email address is simpler and you keep a copy of what you sent.
Worth including
If something is broken, these details make it much faster to fix:
- Which tool, and the address of the page you were on
- What you chose, grid size, difficulty, number of cards, and so on
- What went wrong, and whether it was on screen, in the PDF, or on paper
- Your browser and whether you were on a phone or a computer
What we can help with
- Something printing incorrectly, being clipped, or looking wrong
- A puzzle that will not generate, or a word that will not fit when it should
- Suggestions for word lists, themes, or tools you would use
- Accessibility problems, these get priority
- Questions about using the sheets in a classroom or business
What we cannot help with
We cannot recover a puzzle you made earlier. Nothing you generate reaches us, so there is no copy here to look up. The only things a maker can keep are your typed lists, and only when you turn on Remember my lists on this device, which keeps them in your own browser. If you want to keep a puzzle, download the PDF, it will be identical every time as long as the settings are the same.